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My E-Visa was issued, but the information specified on it is wrong. How can I correct it?
The information on your E-Visa must be correct and match your passport information. In case it is wrong, you cannot use that E-Visa to board the plane and enter Vietnam.
The E-Visa once issued cannot be amended. You need to apply for the new E-Visa to get the correct one.
In addition, payments for e-Visa applications are non-refundable. You need to apply and pay again for the new E-Visa.
You can apply for the E-Visa with us at this link https://www.vietnam-evisa.org/apply-visa.html
We offer many choices of processing time if you need a new E-Visa urgently.
Have Your Question
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Yeluri BharathIndiaVietnam E-visa approved but passport type mentioned wrong
Nov 22, 2024Hi,
I mentioned as official passport instead of ordinary passport while applying Vietnam e-visa but now E-visa is approved.
Can we use that E-VisaVietnam Evisa SupportNov 25, 2024Dear Yeluri Bharath,
Thank you for reaching us.
Did you apply with us? Can I have your application ID, please?
Best regards,
Heidi Phan (Ms.)
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KarimEgypt
E-Visa Information Error
Jul 05, 2024Hello,
I have obtained an e-visa but my passport expiry dat information is wrong. Can I apply for a new visa, even if I have a valid one with the same passport number?Vietnam Evisa SupportJul 08, 2024Dear Karim,
Thank you for reaching us.
We would like to inform you that the E-Visa once issued cannot be amended.
You cannot use this wrong E-Visa to enter Vietnam.
You have to apply for a new Visa to enter Vietnam, and can apply at this link https://www.vietnam-evisa.org/apply-visa.html
There is no any issues when you apply for a new Visa with the same passport.
Best regards,
Heidi Phan (Ms.)
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Daswani PrakashSuriname
Visa Application ID EVS1537705
Nov 30, 2023Dear Sir/Madam,
We would like to know how to cancel my visa application that not has been paid yet and instead would like to apply for another one with the correct information.
Looking forward to your prompt response.Vietnam Evisa SupportNov 30, 2023Dear Daswani Prakash,
Thank you for your attention to our service.
Regarding the application EVS1537705, you have not paid for it so it is automatically canceled.
You can apply for the new application right with correct information at this link https://www.vietnam-evisa.org/apply-visa.html
Or you can reply the correct information by replying the email of application EVS1537705, we will help you amend it and send you the link to settle payment.
Our email address is visa@vietnam-evisa.org
Best regards,
Heidi Phan (Ms.)